S
Support and Deletion
Back to legal home

Get help, report issues, or request account deletion.

Use this page to contact support for app issues, account-related questions, or deletion requests. If your issue is urgent, email successoneoone@gmail.com directly.

Effective date: 2026-03-26

General Support

What to include in an issue report.

Recommended details

Platform, device model, OS version, app version, language pair, and a short description of what went wrong.

Examples

Audio output problems, translation errors, crashes, Bluetooth routing problems, account questions, or billing/support issues.

Account Deletion

How deletion requests work.

The current app does not require account creation for core live translation. If you shared contact information with us for support, testing, or future account access, you may request deletion of the data we control. We may keep limited records if required by law, fraud prevention, security, dispute resolution, or billing obligations.

  • If you only used local device features and never shared contact details with us, there may be no remote account profile for us to delete.
  • Local translation history stored on your own device can be removed by deleting history inside the app where available, clearing app data, or uninstalling the app.
  • Deletion requests should include the email address or identifier associated with the data so we can process the request accurately.

Request Form

Prefilled support and deletion request

This form opens your email app with a prefilled message. You can use it for account deletion, privacy requests, or general issue reporting.

Email support directly